Privacy Policy
Last updated: August 12, 2023
Introduction
Ecom Builder Insider (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ecombuilderinsider.com and affiliated domains, including any other media form, media channel, website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. We will alert you to any changes to this policy by changing the “Last Updated” date at the top of this policy. Any changes become effective immediately upon publication on our Site, and you waive specific notification of any changes to the policy.
Collection of Information
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, which you submit to us through the registration process at the Site.
1. Information collected via technology
As you navigate through our Site, certain information may be passively collected using various technologies and means, such as navigational data collection. This data allows us to better understand the visitors who come to our Site, the tasks they perform, and how we can improve the experience for everyone.
Log Files
Like many websites, we use log files to collect data. Log files store information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the Site, prevent fraud, track your movement in the aggregate, and gather broad demographic information for aggregate use.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this Site. We do not link the information we store in cookies to any Personal Information you submit while on our Site.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set persistent cookies for statistical purposes. Persistent cookies also enable us to track and target the location and interests of our users and to enhance the experience of our services on our Site.
If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
Web Beacons
A web beacon is a small graphic image on a web page or email that can be used for such things as recording who and when someone has viewed a certain page or to which links someone opens. We use web beacons on our Site for data collection, to track activity, and to collect other statistics. Web beacons are primarily used to provide information that will assist us in identifying site traffic patterns and assessing site effectiveness.
Embedded Scripts
An embedded script is programming code designed to collect information about your interactions with our Site. It is temporarily downloaded onto your computer from our web server or a third-party service provider, is active only while you are connected to our Site, and deleted or deactivated thereafter.
We use embedded scripts for functional purposes, like providing our chat service, and for analytical purposes, like evaluating usage patterns to improve your experience on our Site.
Etags (etag)
An ETag, or entity tag, is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL changes, a new and different ETag is assigned. Used in this manner ETags are a form of device identification. ETag tracking enables us to identify your browser.
2. Personal Information
In order to use certain features on our Site, we may require some Personal Information. We receive and store any information you enter on our Site, including through forms, signups, surveys, contest entries, payment information, comments, reviews, forum posts, or any other type of submission. The types of Personal Information collected may include your name, phone number, email address, city, and other information that identifies you personally.
We collect Personal Information when you:
- Create an account
- Make a purchase
- Request information from us
- Contact customer support
- Interact with us on our social media accounts
Use and Processing of Collected Information
- We use Non-Personal Information collected automatically through technology and Personal Information you provide to us for our business purposes, including troubleshooting, analyzing trends, gathering demographic information, complying with applicable law, enhancing your user experience with the Site and our services, and improving our services.
- We use the information we collect to:
- Improve and optimize our Site
- Understand and analyze how you use our Site
- Develop new products, services, and features
- Communicate with you, such as by providing announcements, updates, and support and administrative messages
- Provide services and support
- Improve our existing services and develop new services
- Provide marketing and advertising, such as SMS, email, and push notification messages, including marketing communications based on your preferences
- Analyze our services, including through use of analytics
- Prevent fraudulent activity and misuse of our Site
- Comply with legal obligations
- Personalize your experience by presenting content and offers tailored to you
- Allow you to participate in social sharing on our Site
- Allow you to utilize functions and features of our Site
- We may combine Non-Personal Information collected automatically via technology with Personal Information that you provide us. We will treat the combined information as Personal Information and handle it in accordance with this Privacy Policy for as long as it is combined.
Sharing of Information with Third Parties
We will not share, rent, sell, or otherwise disclose any Personal Information outside Ecom Builder Insider except in the situations listed below:
- When you request information or purchase products or services, we share your Personal Information with third-party services utilized to process credit card transactions. These service providers are authorized to use your Personal Information only as necessary to provide the requested payment services to us.
- We may provide Non-Personal Information about our users’ sales, traffic patterns, and related Site information to third-party providers when required by applicable law.
- We may use third-party advertising companies to display ads on our Site. These companies may use cookies and web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and web beacons is completely anonymous and not personally identifiable.
- We may share your Personal Information with our contracted service providers in order to provide services to you on our behalf. All service providers are required to keep the Personal Information we share confidential and use it only to provide services on our behalf.
- We may disclose Personal Information when disclosure is required by applicable law, court order or subpoena, or as requested by public authorities.
- If Ecom Builder Insider is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and an announcement on our Site of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
- We reserve the right to fully use, disclose, and process any Non-Personal Information collected from your use of our Site and services. Our use or disclosure of Non-Personal Information will comply with this Privacy Policy and all applicable laws.
- We may also share your Personal Information with your consent or as directed by you.
Data Retention
We store the Personal Information we collect as described in this Privacy Policy for as long as you use our Site or services, and for a commercially reasonable time thereafter. We will retain and use such Personal Information in accordance with our records retention policies and all applicable laws. If you close your account, we may continue to communicate with you about our Site and services unless you specifically request that we delete your Personal Information.
We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, preserve our claims, protect our assets, and enforce our agreements. Consistent with these requirements, we will try to delete your Personal Information quickly upon request. Please note, however, that we cannot promise destruction of your Personal Information when consent is withdrawn, as there may be latency issues or information may persist in backup copies. When we delete Personal Information, it will be removed from the active database, but may remain in our archives. Archived Personal Information may still be processed for the purposes stated in this Privacy Policy.
Your Rights
If you are located in certain jurisdictions, including the EU and UK, you may have certain rights regarding your Personal Information. These may include the right to:
- Access your Personal Information that we hold
- Correct any inaccuracies in your Personal Information
- Delete your Personal Information
- Restrict our use of your Personal Information
- Transfer your Personal Information in a usable electronic format
- Object to us processing your Personal Information if we are doing so:
- Based on legitimate interests
- For direct marketing
- For historical or scientific research
- For profiling related to automated-decision making
- In ways that prevent or restrict you from exercising your data protection rights
- Not be subject to a decision based solely on automated processing, including profiling, that legally or significantly affects you, unless such processing is necessary for entering into, or performance of, a contract between you and us
- File a complaint with supervisory authorities
- Withdraw consent to us processing your Personal Information at any time
- Object to processing of your Personal Information for direct marketing purposes
- No fee usually required to exercise these rights, but if the request is unfounded, repetitive, or excessive, we may charge a reasonable fee as allowed by law, or refuse to act on the request
If you wish to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws.
- To lodge a complaint, you may contact the relevant supervisory authority or our designated data protection officer at the contact details provided below.
Childrens’ Privacy
Our Site is not directed to children under 16. We do not knowingly collect any Personal Information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will delete such information from our files as soon as possible. Contact us if you believe a child under 16 has provided us Personal Information at the contact information provided below.
Cookies Policy
A complete overview of how we use cookies and similar tracking technologies is provided in our Cookies Policy.
Security of your Personal Information
We use administrative, technical, and physical security measures to protect Personal Information we collect and process. While we take reasonable precautions to secure your data, no security system can prevent all potential security breaches.
We regularly monitor our systems for possible vulnerabilities and attacks, and review our security measures on an ongoing basis. We use encryption to secure your data in transit. Although we will do our best to protect your Personal Information, transmission of information via the internet is not completely secure, and we cannot guarantee the security of data sent to us electronically. Any transmission of data is at your own risk.
International Data Transfers
When we share your Personal Information with third parties, it may be transferred internationally across borders. Because different countries have different data protection laws and requirements, your Personal Information may be subject to use and disclosure that differs from the laws where you reside or are a citizen. By using and accessing our Site and services, you understand and authorize the potential international transfer, storage, and processing of your Personal Information you provide.
If you are located within the European Union or UK, your Personal Information may be transferred outside the EU/UK to the United States and other jurisdictions. We rely on approved mechanisms like EU Model Clauses for such transfers, as applicable. You may request additional information about international data transfers and obtain a copy of the suitable safeguards we have in place by contacting us as described below.
Links to Third-Party Websites
Our Site contains links to third-party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal and non-personal information from you. We have no control over, do not review, and are not responsible for the privacy policies and practices of third-party websites or their collection, use, and disclosure of your information. We do not endorse or make warranties regarding third-party websites that may be linked through our Site. We encourage you to read the privacy policy of every website you visit. Use caution and common sense when using third-party websites.
How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
By Phone: +971568836211
Changes to this Privacy Policy
We may change, modify, or amend this Privacy Policy at any time by posting the revised version on our Site. The revised version will be effective immediately at the time of posting. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
We encourage you to review this Privacy Policy periodically if you are interested in how we process Personal Information. Your continued use of our Site constitutes acceptance of the terms of this Privacy Policy and any amendments in effect at the time of use.
If we make material changes to this policy that increase our rights to use personal information that we have previously collected about you, we will obtain your consent either through an email to your registered email address or prominent notice on our Site prior to the change becoming effective.
California Resident Rights
If you reside in California, you have the rights outlined in this section under the California Consumer Privacy Act (CCPA). These rights are in addition to those outlined above.
Right to Know About Personal Information Collected, Disclosed, or Sold
You have the right to request that we disclose the following information covering the 12 months preceding your request:
- The categories of Personal Information we have collected about you
- The categories of sources from which the Personal Information was collected
- The business or commercial purpose for such collection and disclosure
- The categories of third parties to whom we disclosed or sold the Personal Information
- The specific pieces of Personal Information we have collected about you
Right to Request Deletion of Personal Information
You have the right to submit a verified request for us to delete Personal Information we have collected from you, subject to certain restrictions under applicable law.
Right to Non-Discrimination for Privacy Practices
You have the right to not receive discriminatory treatment from us for exercising your privacy rights conferred under applicable law.
Shine the Light Disclosure
California residents can opt-out of certain disclosures of Personal Information to third parties, pursuant to California law (Cal. Civ. Code § 1798.83), by contacting us via the contact information provided above.
Contact for More Information
For questions or concerns about our privacy policies and practices, please contact us.